Privacy Policy
Last Updated: 01-08-2025
Comfort Home Experts (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to improve our services and provide you with the best possible experience.
1.1 Personal Information
When you interact with us, we may collect the following information:
• Full Name
• Email Address
• Phone Number
• Mailing Address
• Payment Information (for service transactions)
• Service Requests & Preferences
1.2 Automatically Collected Information
When you visit our website, we may collect:
• IP Address
• Browser Type & Version
• Device Information
• Pages Visited & Time Spent
• Cookies & Tracking Technologies
2. How We Use Your Information
We use your information to:
✅ Provide and schedule HVAC services
✅ Process payments and service requests
✅ Improve website functionality and personalize your experience
✅ Communicate updates, offers, and appointment reminders
✅ Ensure security and prevent fraudulent activity
✅ Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
3.1 Third-Party Service Providers
We may share your data with trusted partners that help us operate, including:
• Payment Processors (e.g., Stripe, PayPal)
• Scheduling & Booking Platforms
• Marketing & Customer Support Services
3.2 Legal & Compliance
We may disclose your information if required by law, legal proceedings, or to protect our rights.
3.3 Business Transfers
If we merge, sell, or transfer assets, your data may be part of the transaction.
4. How We Protect Your Information
We implement industry-standard security measures to safeguard your data, including:
🔒 SSL Encryption for secure transactions
🔒 Restricted Data Access to authorized personnel only
🔒 Regular Security Audits & Monitoring
However, while we take all necessary precautions, no online transmission is 100% secure.
5. Your Privacy Rights
5.1 Access & Control Over Your Data
You have the right to:
✅ Access, update, or delete your personal information
✅ Opt-out of marketing emails anytime
✅ Request a copy of your stored data
To exercise these rights, contact us at [Insert Contact Email].
5.2 Cookies & Tracking
You can manage cookie preferences via your browser settings. Disabling cookies may affect website performance.
6. Data Retention
We retain your information for as long as necessary to:
✔ Provide services
✔ Comply with legal obligations
✔ Resolve disputes
If you wish to request data deletion, contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy policies, so please review their terms before providing any personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the last updated date. We encourage you to review this page regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at: